I did not expect incompetence from the GS, but I got it!

795 Views 10 Replies 6 Participants Last post by Glocken#1, 1 mo ago

mongo5sfg

Discussion Starter · 2 mo ago

Sent my wife's EDC G43x slide to Lenny Magill (Glock Store) for a Slimline MOS Retrofit and mount to HOLOSUN GREEN 507K 2 open reflex, with Shake Awake. My wife is a Glock for life shooter. Within the 10 days turnaround time optics were received. However, the wrong HOLOSUN 507k was installed. I ordered the 20792-GRN, but the 20792-RED was installed to the Slimline MOS Retrofit. I contacted the GS customer service, and they verified that the wrong part was picked and installed to the weapon slide. Then they advised that a prepaid shipping label would be sent to me to return the incorrect item for exchange. Well, the label was received BUT the shipping recipient name was me and the return ship address was the GS! This is frustrating as hell. I believe that the employees involved with my order were either undermotivated or not trained sufficient on the products and services that the GS offers. Still waiting for the correct return shipping label. Be careful when ordering from the GS.

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mongo5sfg

Discussion Starter · #2 · 2 mo ago

Received the CORRECT USPS shipping label. Package given to USPS on 3/31 for return to GS.

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Glocken#1

· #3 · 2 mo ago

At a past residence I lived on a 1/2 street. UPS could not get that right no matter how many times I called them about not getting my packages. They would leave them at a house one block over that had my address without the 1/2 on it, she would call me and inform me she had another package for me.

One year the driver left 10 boxes of .308 loaded ammo on her porch, and when I reported not getting it, they sent the driver over to retrieve the package and he was told by her husband that there was no package left on his porch ! ! !

UPS had to reimburse me the cost of the ammo and I drilled the supervisor about leaving 200 rounds of high power ammo on the street ....

What was happening was their software that prints out the UPS labels for the drivers did not recognize the 1/2 so it would just omit it from the label ! ! !

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GlockGuide

· #4 · 2 mo ago

I can’t rip on anyone for having crappy employees at the moment. What I have to hire just to have enough bodies to keep the doors open is sickening and I’m now paying ridiculous money for the privilege of having them work for a few months and then just not show up anymore without telling anyone.

We spent 1/2 a day trying to find an employee that didn’t show for work (contacting emergency contacts, texting and calling). Finally sent the text that we were calling the Police to do a welfare check on them - only way someone responds. They told us another employee asked to borrow $5 and they didn’t want to tell them “no” so they were quitting. They didn’t want to upset their manager so they decided to not tell us.

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Glocken#1

· #5 · 2 mo ago

Wowza !

I have been the one hired and fired and I have been the one who hires and fires and that is a new one on me !

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billt3160

· #6 · 2 mo ago

GlockGuide said:
I can’t rip on anyone for having crappy employees at the moment. What I have to hire just to have enough bodies to keep the doors open is sickening and I’m now paying ridiculous money for the privilege of having them work for a few months and then just not show up anymore without telling anyone.

We spent 1/2 a day trying to find an employee that didn’t show for work (contacting emergency contacts, texting and calling). Finally sent the text that we were calling the Police to do a welfare check on them - only way someone responds. They told us another employee asked to borrow $5 and they didn’t want to tell them “no” so they were quitting. They didn’t want to upset their manager so they decided to not tell us.

How do these worthless imbeciles pay their bills, or buy food and gas, if they're willing to quit over $5 bucks? Jesus Christ, that's insanity!

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GlockGuide

· #7 · 2 mo ago

I wish that was an unusual story but it’s pretty common now. People will just take a vacation without asking and when we tell them they can’t do that, they just say they’ll get a job somewhere else.

Staff that were making 12-13/hr a few years ago are now getting 20-25 and they can get that just about anywhere. We’ll schedule 10-15 interviews a week and maybe 3-4 will actually show up (healthcare). Our only requirement is if the manager believes the candidate will show up for their first day of work. About 1/3 will accept the job, go through the background and drug test and still not show for their first day. Most of the rest will work less than a year and then not work for a few months then go work for someone else that’s as desperate as we are.

Those we used to employ/would hire have left the workforce entirely. Most decided to stay home with kids instead of paying for childcare. I can’t hold that against them but what’s left is terrible!

Since the start of 2022 my payroll is up an addition $700,000 and prior to COVID I would have never even offered a job to probably 1/2 the people currently working for me.

I signed an agreement with a staffing firm in the Philippines today. We’re going to try and move some jobs offshore in an attempt to just stay in business.

When someone complains to me about poor service all I can say is “you are right.”

Sent from my iPhone using Tapatalk

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billt3160

· #8 · 2 mo ago

GlockGuide said:
I wish that was an unusual story but it’s pretty common now. People will just take a vacation without asking and when we tell them they can’t do that, they just say they’ll get a job somewhere else.

Staff that were making 12-13/hr a few years ago are now getting 20-25 and they can get that just about anywhere. We’ll schedule 10-15 interviews a week and maybe 3-4 will actually show up (healthcare). Our only requirement is if the manager believes the candidate will show up for their first day of work. About 1/3 will accept the job, go through the background and drug test and still not show for their first day. Most of the rest will work less than a year and then not work for a few months then go work for someone else that’s as desperate as we are.

Those we used to employ/would hire have left the workforce entirely. Most decided to stay home with kids instead of paying for childcare. I can’t hold that against them but what’s left is terrible!

Since the start of 2022 my payroll is up an addition $700,000 and prior to COVID I would have never even offered a job to probably 1/2 the people currently working for me.

I signed an agreement with a staffing firm in the Philippines today. We’re going to try and move some jobs offshore in an attempt to just stay in business.

When someone complains to me about poor service all I can say is “you are right.”

Sent from my iPhone using Tapatalk

Again, how the hell are these people supporting themselves if they aren't interested in working?

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RedMonkeyButt

· #9 · 2 mo ago

I believe that the employees involved with my order were either undermotivated or not trained sufficient on the products and services that the GS offers. Still waiting for the correct return shipping label. Be careful when ordering from the GS.

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Tsunami

· #10 · 1 mo ago

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Glocken#1

· #11 · 1 mo ago

The OP has given an update on the shipping label, not necessary to quote the post twice !

Discussion Starter : mongo5sfg #2 · Apr 1, 2023

Received the CORRECT USPS shipping label. Package given to USPS on 3/31 for return to GS.

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