Hi Guys (and gals if any). Am a LE officer in NY and just bought my 3rd Glock. 1st one was the 26, then 30 and now the g4 19. I read and ignored the hype about the problems with the G419 but bought one anyway. Took it out to the range and used our standard issue Federal 124 grain American Eagle ball. First of all I noticed that some of the casings were shooting straight back towards me and a few even hit me on the right shoulder and some on the head. I quickly reverted to a youtube video of an individual who was showing the same problem with the first batch of the G4s. However, mine is a recent production so I called Glock. The first thing the rep "Doug" asked me was if the gun was "broken in" yet. Needless to say I was surprized by this comment as I know Glock to be an "out of the box" shooter. I was asked by Doug to read the serial number on the extractor as they had problems with the first batch of ejectors but mine was the latest one as it has a 5 digit number on it which Doug confirmed was the most recent. I was emailed a tag to send it back but was forwarned that it might be a 6-8 week turn around. So in short, I'm not happy. I know that in a firefight the last thing I will be concerned with will be a casing to the face but in my opinion this is a quality control issue and unacceptable. I'm wondering if anyone has experienced any of these issues. I am going to give Glock the benefit of the doubt and shoot a few hundred more rounds out of it. Also, I noticed that my rounds are (at 25 yards) are going way right and low. Typically, my Glocks have been dead on. So, here I am. With a new Glock and not feeling 100% with it. Any comments?